Social Media Management

As your digital marketing partner, we are here to help you reach your goals. We take the time to get to know you, your brand, and how you want to use social media.

Social Media Management Services

feedalpha provides social media marketing services for businesses looking to grow their online presence. Our team are committed to providing the best customer experience possible – a goal we achieve by creating quality content and helping you generate leads through social media management.

Social Media Management Service can include but are not limited to:

  • Social media profile set up
  • Social media Audit
  • Social Media Management Strategies
  • Social Media Ads
  • Content creation- blog posts and social media posts
  • Content management across various social media platforms
  • Social media ad campaigns
  • Consultation Calls
  • Social Media Management Tool
  • A full social media marketing strategy for you to implement
  • Customer Relationship Management

Why Outsource?

Social Media Management for your business.

As a small business, it can be difficult to keep up with the latest trends in social media marketing. 

There are also many factors that hold you back: 

  • Content creation is time-consuming and sometimes you can feel overwhelmed when trying to post to different platforms. 
  • Hiring a full-time social media manager can be costly.
  • The social media landscape changes all the time. As a business owner, you may not have time to keep up with the latest changes in platforms, new trends or even new platforms. Having a Social Media Management team can help you keep up to date.
  • You may also be held back by not developing a social media strategy that fits the unique characteristics of each platform.
  • Being overwhelmed with facts and figures but not really knowing if your content is working. We can simplify these and ensure you are seeing the most important statistics for your social media management.

When you sign up for social media management with us, we want to make sure it is customised to your specific needs. In the first step of our process, we plan a discovery call to understand your goals and your brand.

Once we have completed this, we will create a strategy that is tailored to your needs.

How It Works

Initial Consultation

How do we manage social media?

Your marketing strategy will only be successful if you know exactly what you want to achieve. Goals such as building brand awareness or gaining social media followers are great.

We want to go deeper and find out what will help your business grow. During our Initial Social Media Consultation, one of our team will discuss these goals and how they may look in future campaigns. Helping you decide if you are on the right social channels is a big part of this process.

We also want to take the time to get to know you and your brand so we can create the best content to reflect who you are and what you do.

Content Creation

Our Social Media Management team will then get started on your content!

Social media content: This is the fun part for us! We will take the time to create content that will resonate with your target audience and includes relevant calls to action.

Once the social media posts have been created we will put them into a content calendar and send them to you for approval.

Getting It Out There

Once the content has been approved by you, one of our social media managers will schedule content using our scheduling tool! feedalpha’s scheduling tool is a social media management tool that is user friendly and helps you stay organised and save time.

Content will be scheduled at suitable times, based on past insights from your social media accounts.

If you choose to schedule your own content you will have access to our social management software to publish posts.

Find out more about our social media scheduling tool here

Review & Report

Our team will monitor your account on a regular basis and provide you with a report at the end of the month. The social media report will show you key insights from your social media campaigns analytics: growth and plans going forward. All our reports will be provided in an easy to digest format on your social media performance, with no buzz words just facts and figures you can understand.

Engagement

So what about Social Media Engagement? This is such an important part of any social media campaign! We have found for small to medium businesses driving meaningful engagement works better if the client does it themselves! Why? Well, you know your brand better than anyone else. You can reply to people in a way that reflects your brand voice better than anyone else out there. 

Extra Resources

We will provide you with a best practice guide for improving social media engagement. One of our social media managers will also show you how to set up time-saving tools that are available on Facebook and Instagram like quick replies, away messages and FAQs. You will also be kept up to date with all upcoming FREE social media training.

Which Social Media Network is Right for You?

Where are social media users spending their time and which social media channels you should be on?

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Awareness, Consideration and Sales content.

Facebook
Facebook is the world’s most popular social media networks. It has more than 2.5 billion active users, and it’s also one of the most versatile platforms available. Facebook is an excellent choice for marketing your business on social media – you can find a wide variety of users who are of different ages and genders.

Facebook is a great platform for reaching private customers (B2C) rather than connecting with other businesses (B2B).

Most Common Age Range: 25 to 34-year olds

Instagram
Instagram is owned by Facebook but originally became very popular in 2012 because of its focus on photo sharing. The app is currently the second most popular social media platform and has many features such as IGTV and shopping, among others. If you’re looking for a good way to engage with private customers, Instagram is recommended.

Compared to Facebook, Instagram captures a  younger audience, which makes it ideal for a company looking to target their online advertising to a younger demographic.

Most Common Age Range: 18 to 29-year olds

Twitter

Twitter is a popular site people visit to get information, but it’s also different from other platforms because it encourages text-based posts, which is not very common among social media sites.

Twitter is a great place for B2B marketing and allows businesses to stay up to date with industry news, politics, trending hashtags and more.

Most Common Age Range: 30 to 49-year olds

LinkedIn

LinkedIn is a B2B platform and a great tool for businesses to find commercial customers. If you’re looking to make business connections, find qualified candidates, or market your company, LinkedIn is the best place to start.

Most Common Age Range: 25 to 35-year olds

TikTok

So you want to be creative and trend-setting with your social media strategy? TikTok is the perfect platform for that! In this social media age, businesses have been able to use TikTok as a way to go viral and the platform is ideal for brands that rank high with their videos and a relaxed vibe.

TikTok is for B2C marketing.

Most Common Age Range: 18 to 29-year olds

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