Privacy Policy

Privacy Policy

Last updated: March 25th, 2025

Feedalpha Group Limited (“us”, “we”, or “our”) operates the https://www.feedalpha.com website and associated services (collectively, the “Service”).

This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of Personal Information when you use our Service, including data collected through our integration with the LinkedIn Community Management API.

We will not use or share your information with anyone except as described in this Privacy Policy. By using the Service, you agree to the collection and use of information in accordance with this policy.

1. Information Collection And Use

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your email address, name, phone number, and postal address (“Personal Information”).

1.1 LinkedIn Community Management API Integration

We use the LinkedIn Community Management API to manage LinkedIn pages, schedule posts, and analyze engagement. Through this API, we collect and process the following types of data:

  • Profile information (for managed profiles)

  • Post content

  • Comments and reactions

  • Analytics data related to posts and page performance

We use this data to:

  • Enable you to manage your LinkedIn presence through our platform

  • Create and schedule posts on your behalf

  • Monitor engagement metrics on LinkedIn content

  • Provide analytics reports and insights

1.2 Facebook Integration

We use Facebook’s APIs to:

  • Manage Facebook pages and schedule posts

  • Analyze engagement metrics (likes, shares, comments)

  • Retrieve profile information for authorized accounts

Data collected includes:

  • Page administrator roles

  • Post content and engagement statistics

  • User demographics (age, gender, location)

We comply with:

1.3 X (Twitter) Integration

We integrate with X’s API to:

  • Schedule and publish tweets

  • Monitor mentions and hashtag performance

  • Analyze follower growth metrics

GDPR Compliance:

  • We obtain explicit opt-in consent before activating X integration

  • Users can revoke access via account settings at any time

  • Data transfers to X International (Ireland) occur under GDPR Article 49(1)(a)

Key disclosures:

  • X may process technical connection data (IP address, device info)

  • US data transfers occur under EU Standard Contractual Clauses

  • We forward data subject requests to X within 7 days

1.4 Pinterest Integration

Our Pinterest API integration enables:

  • Pin creation and board management

  • Analytics on pin performance

  • Audience demographic tracking

Joint Controller Agreement:

  • We share controller responsibilities with Pinterest Europe Ltd

  • Processed data categories:

    • Pin content and metadata

    • User engagement metrics

    • Device and browser information

User rights:

  • Opt-out of targeted advertising via Pinterest settings

  • Request data deletion through our support portal

  • Access joint processing terms on Pinterest’s Legal Hub

Consent Management

  • Granular opt-in/opt-out controls for each platform

  • Cookie banner with service-specific consent options

  • Prior blocking of non-essential tracking scripts

2. Log Data

We collect information that your browser sends whenever you visit our Service (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

3. Cookies

Cookies are files with a small amount of data, which may include an anonymous unique identifier. We use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

4. Service Providers

We may employ third-party companies and individuals to facilitate our Service, provide the Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

5. Communications

We may use your Personal Information to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you. You may opt-out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.

6. Compliance With Laws

We will disclose your Personal Information where required to do so by law or subpoena or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our Service.

7. Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

8. International Transfer

Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

9. Data Retention

We retain data collected through our Service, including data from the LinkedIn Community Management API, for as long as necessary to provide our services or until your account is deleted, whichever comes first. The retention period for specific data types may vary based on legal requirements and operational needs.

10. Your Rights

Under the General Data Protection Regulation and other applicable data protection laws, you have the right to access, rectify, port, and erase your personal data.

Accessing or Rectifying Your Personal Data

If you have registered an account on Feedalpha, we provide you with tools and account settings to access, correct, delete, or modify the personal data you provided to us and associated with your account.

Data Deletion

Your account can be deactivated and deleted upon request. When your account is deleted, we also delete all content you’ve created within your account, including all content created, and you won’t be able to recover that information later. We will also delete any personally identifiable information stored in any third-party applications we use to service your account.

To request immediate deletion of your account, please contact us at info@feedalpha.com or fill out our contact form. Please allow up to 72 hours for us to action your request.

11. LinkedIn Data Control

You can revoke our access to your LinkedIn account at any time through your Feedalpha account settings. This will prevent any further data collection through the LinkedIn Community Management API for your account.

12. Compliance with LinkedIn Terms

Our use of the LinkedIn Community Management API and associated data complies with LinkedIn’s terms of service and developer agreement.

13. Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at info@feedalpha.com

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