Using Instagram for Excellent Customer Service

Using Instagram for Excellent Customer Service

Instagram is one of the most popular social media platforms to exist, with over 1 billion users around the world. Its popularity encourages a number of businesses to utilise Instagram as part of their digital marketing strategy. Instagram’s ‘Business Account’ was...
How To Use Hashtags On Social Media

How To Use Hashtags On Social Media

The hashtag (#) was first used on Twitter on 23rd August 2007 by Chris Messina. Messina was a product designer who identified the need to ‘group’ conversations together on the Twitter platform. Funnily enough, Twitter thought the concept was too ‘nerdy’ and that it...

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